1. Order by email
Email us what you wish to order.
You also need to provide the following:
- Customer information
- Company name or customer number.
- Telephone number.
- Email.
- Delivery/shipping address
- Street address
- Postal address
- Country
- Corporate identity number or personal registration number
- Items and quantity
2. Order by phone
Our telephone hours for receiving orders are:
Business days: 09:00 – 16:00
Lunch: 12:00 – 13:00
Tel: +46 (0)413-10115
Can’t you find the product you are looking for in our standard range?
Contact our sales representatives and they will help you find what you are looking for.
3. Order using an order form
Quick facts when ordering
Prices
Products in stock can be found in our catalogue.
Prices and quantities in our standard range to use as reference can be found in our price list.
After your order has been placed, you will receive an order confirmation to the email you have provided. There, you will see prices excluding VAT and shipping.
Delivery
Our delivery time is about four weeks.
We use DHL for smaller shipments.
Larger shipments (more than 2 pallets) we ship as bulk goods, and these are booked separately by us with one of our freight forwarding partners.
We ship daily to the entire Nordic region.
When your order is out for delivery, we will send you an invoice by email.
Pick-up
You can also pick up your goods yourself from our warehouse. Do not forget to mention this in your order.
If you choose this option, we will call you when your goods are ready for pick-up.
Limitation of liability
Eslövs korkfabrik is not responsible for indirect damages such as loss of income, increased costs or damage to goods other than those delivered.
Complaints & Warranties
Complaints must be submitted to Eslövs korkfabrik no later than 10 days after the buyer has received the goods.
Complaints must be made in writing to order@korkfabriken.se.
Complaints after 10 days are not accepted.
Purchase and delivery agreement
Custom-made products
Custom-made products outside our standard product range cannot be returned.
Kop-leverans-avtal (pdf)
